Clive Stokes, from Kidderminster, who travelled to Cyprus, said delays astatine the airdrome were "understandable" fixed the problems.
"But what the airdrome didn't bash is explicate the concern to people."
He said helium had received an email connected Friday evening, "two hours into our flight, saying determination was a bully accidental our baggage wouldn't beryllium there".
On arrival, lone "about 20 cases" had came through, helium added.
"I've astir apt spent betwixt 3 and 4 100 euros contiguous connected my recognition paper conscionable to bargain stuff, which, I think, I anticipation they'll reimburse," helium added.
"It's not the extremity of the earth, but determination were radical connected the formation who were getting married, truthful they've got wedding dresses missing."
Birmingham Airport said vacation institution Jet2 had contacted each affected passengers, and different 3rd parties were besides moving to reunite passengers with repatriated bags.
An airdrome spokesperson said: "We are continuing to acquisition an contented with our baggage systems which is impacting immoderate outbound luggage.
"Engineers are connected tract and moving to resoluteness this contented arsenic rapidly arsenic possible. Terminal colleagues are besides moving hard to guarantee baggage successful terminal is being processed arsenic rapidly arsenic possible.
"We expect this to origin inconvenience for immoderate passengers, and we sincerely apologise for this. Those owed to question today, should inactive get astatine the airdrome successful enactment with Airline advice."
TUI has been approached for comment.
Some flights from Bristol Airport are being diverted done Birmingham aft flights were suspended owed to a runway defect.
English (US)·