Ticket reseller StubHub fined for not showing buyers full prices

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The Competition and Markets Authority said StubHub must refund 50,000 customers and pay a fine.

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Faarea MasudBusiness reporter

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Ticket reseller StubHub has been fined £900,000 for not showing fans the full terms upfront erstwhile buying tickets.

More than 50,000 customers are expected to person a refund with the mean payout acceptable to beryllium astir £10 per transaction, pursuing an probe by the Competition and Markets Authority (CMA).

"Hitting customers with hidden fees is illegal. It's not just to gully radical successful with what looks similar a bully deal, lone for them to find the existent terms is higher erstwhile they get to the checkout owed to other charges that can't beryllium avoided," said Emma Cochrane, enforcement manager of user extortion astatine the CMA.

The regulator said StubHub would interaction fans astir their refund.

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